Parents Corner
Parents information
Here’s all that you need to know!
We value the trust you put in our childcare center and the loving staff. As a leading daycare center in Alpharetta, Georgia, we give equal importance to parental involvement. As a parent, you must know about the growth and learning journey of your little one with us. We make sure to keep you in the loop and that’s how we are better together!
For further guidance and answers to any queries you have, you can review our exclusive parent handbook. It is solely designed for parents to get a detailed overview of our policies and regulations.
Our daily nutritional meals menu
Providing healthy and nutritious meals is one of the non-compromising factors when it comes to quality service. We ensure a well-balanced, allergens-free, healthy diet for your little one with our on-site chef and kitchen.
COVID-19 facility protocol program
The COVID-19 pandemic has posed challenges for everyone, but to continue fulfilling our educational mission, we must ensure everyone feels confident that every health and safety measure is in place. We make sure to align with the best regulatory requirements and hygiene standards to keep our long-standing commitment to maintaining a clean and hygienic learning environment.
As we continue to monitor COVID-19 developments, we will follow the guidelines established by DECAL’s child services, the CDC, and the Department of Health:
- Temperature checks are conducted twice daily for everyone entering the building. Anyone with a temperature of 100.4 degrees or higher will not be allowed inside and should remain home for at least 48 hours.
- No visitors (parents, staff, students) are permitted to enter the building if they display symptoms such as shortness of breath, sneezing, coughing, low fever, etc.
- All parents/adults are required to wear masks during drop-off and pick-up.
- All staff are required to wear masks throughout the day.
- Please ring the bell, as the door will remain locked to receive your child.
- Anyone (children or adults) with symptoms of respiratory illness or fever should return home and remain there until they are fever-free for at least 24 hours.
- All students will be guided to thoroughly wash their hands (for a minimum of 20 seconds) and dry them afterward.
- If your child is feeling unwell for any reason, please refrain from sending them to school.
- Students will nap in their classrooms with cots/nap mats spaced apart, and nap linens will be sent home weekly for washing.
Our school’s design and long-standing practices have allowed us to adapt well to social distancing guidelines. However, since the pandemic began, we have implemented even more stringent precautions to enhance everyone’s safety.
- Our school is equipped with multiple HVAC systems, rather than a single centralized heating and cooling system, which greatly reduces the chance of airborne germs circulating between classrooms.
- We can serve meals within classrooms instead of in shared areas.
- We adhere to strict handwashing and sanitation policies.
- All classrooms, carpets, and common areas have been deeply cleaned and sanitized, and we continue to clean regularly.
- Classrooms and common areas are cleaned frequently throughout the day.
- Each classroom is provided with multiple hand sanitizers for frequent use.
- To stay informed, we have consulted with experts across various fields, including finance, infectious disease, and environmental cleaning.
- We continuously monitor updates and recommendations from the World Health Organization (WHO), the Centers for Disease Control and Prevention, childcare licensing authorities, public health departments, and other state and local government agencies.
Emergency closings:
In case there is unforeseen weather or dangerous road conditions, we comply with the Forsyth County Schools. If they are closed or delay their opening, Creative Labs Centre will follow the same.
Furthermore, parents will be kept updated about the pick-up via this website, procare, and e-mail. We try our best to keep your little one safe and sound, however, you need to make sure of a timely pick-up to avoid any worse conditions. If you fail to pick up your kid on time beyond emergency conditions, it will incur $3.00 per minute.
Operational emergency
In case there is an operational emergency at Creative Labs Center, such as loss of power, water, heat, or air conditioning, the center will be closed temporarily. Parents will be notified via our website updates, procare, email, and direct text messages.
Policies & Procedures
Our Policies and Procedures all relate to the health, safety, and general well-being of our children. Adherence to our Policies & Procedures will be strictly required and non-compliance will result in disenrollment.
Contact Information
Make sure that you and your emergency contacts can always be contacted immediately in an emergency. If cell phone use is not allowed at work, provide a work number so you can be contacted immediately. Update all new information IMMEDIATELY.
Safety and Health Policy
- The Law requires that the parent must accompany their child into and out of the building. When your child runs ahead of you, they could get hurt
- .Your child can only be picked up by someone you have authorized. If a sudden emergency requires a special pick-up arrangement, notify the center ahead of time by calling and sending an email. If we do not recognize the person picking up as a listed authorized person, we will need to check their Driver’s License.
- No items are to be brought into the center – including no toys, food, or bags. We need to ensure that nothing inappropriate or potentially harmful is brought into the center. For birthday celebrations and parties, please check with the staff on appropriate food to bring
- .Your child must be dressed appropriately to play safely, actively, and comfortably. Remember that your child needs to move, run, jump, climb, bend, and reach through the day! They also need to be diapered or to go potty themselves several times throughout the day. No buttoned pants/jeans, belts, overalls, and dresses. No hats or caps. Stretchable, pull-on, and non-binding clothing is required. Footwear needs to stay on, be non-slip, and must allow their feet. Shoe laces must stay tied to avoid tripping. Please remember that your child is playing hard and clothes do get dirty!
- Two changes of clothing stored in a labeled zip-lock gallon bag must be kept in your child’s cubby. Make sure you bring additional backup outfits as needed. Soiled underwear will be discarded. If your child has a potty accident and there are no additional outfits, you will be required to bring one immediately!
Illness Policy
- Children who have contagious symptoms should not be medicated at home and brought to the center. Please be considerate and ethical. No matter how desperate you are with your work situation, your sick child is not feeling good and needs you. They will also get other children sick!
- Symptoms that require exclusion from attendance include:
Fever of 101 degrees and above
Vomiting or Diarrhea
Breathing issues or continuous coughing
Eye/nasal Discharge indicating possible infection
Rash
Uncontrollable crying which possibly indicates a medical issue - If your child develops the symptoms at the center, you or your emergency contacts will be notified and be required to pick up your child within the hour. Make sure you have an alternative emergency backup if you cannot leave work immediately. Your child’s health might worsen suddenly and need immediate medical attention. If your child still has symptoms of an illness, or after a recent injury, a doctor’s note will be required before your child can come back to attend the center.
Medication Policy
Please inform the teacher if your child needs to be given medication.
DO NOT LEAVE medication unattended. Medication must be handed to a staff person in charge
- Only medication prescribed to your child in its original container, and with prescription instructions will be given. A Medication Authorization form must be filled out and medication will only be given once at 12 pm unless required additionally by a physician. Remember to follow medication directions accurately. Wrong dosage, and missed or off-schedule doses may affect the effectiveness of antibiotics.
- A formal Action Plan is required from your child’s pediatrician if your child had Asthma or any other medical condition that may require on-going medication.
Financial Policy
- Tuition is deducted on the 1st of every month. Any overdraft fees will be added to the tuition total amount.
- Tuition is charged for your child’s space and is due whether or not your child is present.
- Since the expenses of Creative Labs Center are based on fixed enrollment levels, the center cannot give credit for absence, vacation, holidays, or closed days due to inclement weather.
- If our School must close due to unexpected circumstances, such as inclement weather, then full payment of tuition is required. We reserve the right to close any additional days needed and full tuition payment is expected
- We reserve the right to change tuition and/or program fees due to unforeseen increases in expenses. Families will be notified of any changes in tuition within four weeks of the change. Any additional services such